Talk To Me:

As the only stylist in the salon, I strive to provide each guest with an uninterrupted and exceptional experience during their appointment. To ensure this, I kindly ask that you reach out to us via text message or email for any questions or concerns you may have. You can easily contact us at 619-221-8009 or connect with us at ihairyou@gmail.com. Your understanding and cooperation in this matter are greatly appreciated.

New Potential Clients:

If you’re a prospective client seeking clarification about our hair services, I recommend completing the New Client pre-consultation form. Providing this information enables me to gain a deeper understanding of your unique needs and preferences, ensuring a more personalized experience during your visit.

Appointment Change/Cancellation Policy:

At Bella Donna’s, ensuring smooth operations and providing exceptional service to all our clients is my top priority. Therefore, I kindly request a 48-hour advance notice for any appointment changes or cancellations. You have several convenient options to make changes:

  • Utilize the “Cancel/Reschedule” button in the confirmation email/text you received.
  • If you’re registered with an account in our online booking system, simply access it to manage your appointments.
  • Alternatively, feel free to reach out to me via text at 619-221-8009 or leave a voicemail.

Your cooperation with our cancellation policy allows me to serve you and all our valued guests effectively. Thank you for choosing Bella Donna’s, I eagerly anticipate the pleasure of serving you.

Parking Information:

You can find Bella Donna’s at 4820 Santa Monica Ave, San Diego, CA 92107, in Ocean Beach. We are located right across the street from the Ocean Beach Library and Ocean Beach Post Office. Our closest cross street is Sunset Cliffs Blvd.

Please note that street parking on Santa Monica Ave. in business and retail areas has a two-hour time limit.

If you plan to stay for a longer service, I recommend parking along Sunset Cliffs Blvd. or on the eastern side of Santa Monica Ave. near Sunset Cliffs Blvd. These areas do not have a two-hour parking restriction, providing you with more convenience during your visit.

Personalized Customer Satisfaction and Return Policy:

Your satisfaction is my priority. If you have any concerns about your haircut or color within 7 days of your appointment, please don’t hesitate to reach out to me. I am committed to addressing any issue promptly and ensuring you leave with the perfect look. Additionally, if you ever find yourself dissatisfied with a retail product you’ve purchased from me, rest assured that I offer a straightforward return policy. You have a generous 14-day window from your initial purchase to exchange the product and receive full store credit.

Your happiness with both my services and products is of the utmost importance, and I’m here to ensure that every aspect of your experience exceeds your expectations.

Welcome to new clients!

Start here with a questionnaire to tell us more about you and your hair goals.

Ready to begin your journey to hair health?

We can’t wait to meet you.